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Please make sure you are ordering the correct product as opened/used or discontinued product is not returnable. If you are unsure of which product to order, we will be more than happy to assist you. Please call 718-888-8898 or email web-sales@tcisystems.com for assistance.

DOA product is returnable with an RMA #. Please see our standard return policy.

Sales Tax for NY State shipments is estimated at 8.875%. At shipment time, you will be billed for the correct tax amount. Or you can place your order via telephone.

Next day & 2nd day shipping is available via phone.  Please call 718-888-8898 for assistance.

As a courtesy, we will upgrade all Enterprise CradlePoint products to the latest firmware revision before shipment.

TCI is a Proud Stocking Premier CradlePoint Partner.  We provide outstanding customer service and ensure that you get the correct product for your requirements. We bend over backwards to get product out the same day.  See our Facebook page for comments from our clients.