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Please make sure you are ordering the correct product as opened/used or discontinued product is not returnable. If you are unsure of which product to order, we will be more than happy to assist you. Please call 718-888-8898 or email web-sales@tcisystems.com for assistance.

DOA product is returnable with an RMA #. Please see our standard return policy.

Sales Tax for NY State shipments is estimated at 8.875%. At shipment time, you will be billed for the correct tax amount. Or you can place your order via telephone.

Next day & 2nd day shipping is available via phone. Please call 718-888-8898 for assistance.

As a courtesy, we will upgrade all Enterprise CradlePoint products to the latest firmware revision before shipment.